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WEBQUICK LEGAL

Privacy Policy

This policy explains how WebQuick collects, uses, stores and discloses personal information when you use our website or services.

Last updated: 9 August 2026

Plain-language summary

We keep this policy practical and readable. It is designed for WebQuick’s actual website, domain, email and support workflows rather than generic legal boilerplate.

We collect only information reasonably needed to provide and support our services.
We do not sell personal information to advertisers.
You can contact us to ask about access, correction or privacy concerns.

1. Information we collect

We collect personal information that is reasonably necessary to provide and improve our services, communicate with you and operate WebQuick.

Contact details such as your name, business name, email address and phone number.
Business and project information you provide when requesting a quote, website, domain, email, support or other service.
Billing and transaction information. Payment card details may be processed by third-party payment providers rather than stored by WebQuick.
Technical information such as IP address, browser/device information, website usage, form submissions, security logs and cookie or analytics data.
Service administration information, including domain registration details, email account information, support communications and credentials you choose to provide for a project.

2. How we collect information

We may collect information directly from you through forms, email, phone, meetings, support requests, orders and onboarding. We may also receive information from service providers you ask us to work with, such as hosting, domain, email, analytics or website platforms.

When you use our website, limited technical and usage information may be collected automatically through cookies, analytics, security and server technologies.

3. Why we use personal information

To respond to enquiries, prepare quotes and provide requested services.
To build, host, maintain, secure, support and improve websites and related services.
To register or manage domains and configure business email or third-party platforms when requested.
To manage billing, renewals, records and customer support.
To detect misuse, fraud, security incidents and technical problems.
To communicate service notices and, where permitted, relevant marketing or business updates.
To comply with legal, regulatory and contractual obligations.

4. Service providers and disclosure

We may disclose information to third parties where reasonably necessary to provide your service. These may include hosting and cloud providers, domain registrars or resellers, email providers, payment processors, analytics providers, security services, professional advisers and software platforms.

We do not sell personal information to advertisers.

Where you ask us to create or administer an account with a third-party provider, that provider’s own privacy policy and terms will also apply.

5. Overseas processing

Some technology and cloud providers may store or process information outside Australia. The locations can vary by provider and service and may include the United States and other jurisdictions where those providers operate infrastructure.

Where Australian privacy law applies to an overseas disclosure, we take reasonable steps appropriate to the circumstances to manage that disclosure. You can contact us if you would like more information about the current providers used for your service.

6. Cookies, analytics and similar technologies

Our website may use cookies and similar technologies for essential functionality, security, analytics and performance. You can control many cookies through your browser settings, although disabling some cookies may affect website functionality.

7. Direct marketing

We may send you service-related messages and, where permitted, relevant marketing communications. You can opt out of marketing emails using the unsubscribe option in the message or by contacting us. Service and account notices may still be sent where necessary.

8. Security and retention

We use reasonable technical and organisational measures designed to protect personal information against loss, misuse, unauthorised access, modification and disclosure.

We retain information for as long as reasonably needed for the purposes described in this policy, to provide ongoing services, keep business and tax records, resolve disputes and meet legal obligations. When information is no longer required, we take reasonable steps to delete, de-identify or securely dispose of it where appropriate.

9. Access and correction

You may ask to access personal information we hold about you or request that inaccurate information be corrected. We may need to verify your identity before responding and may refuse a request where permitted by law.

Contact us at hello@webquick.com.au to make a request.

10. Automated tools and AI

We may use automated tools or AI-assisted systems to help with tasks such as drafting, support, spam filtering, security, website analysis or service administration.

We do not currently rely solely on automated processing to make decisions that we reasonably expect would significantly affect an individual’s rights or interests. If that changes, we will update this policy as required by applicable law.

11. Privacy questions and complaints

If you believe your personal information has been mishandled, contact us at hello@webquick.com.au. We will review the issue and respond within a reasonable timeframe.

If the Privacy Act 1988 (Cth) applies to the matter and you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner.

12. Changes to this Privacy Policy

We may update this Privacy Policy when our services, technology or legal obligations change. The current version will be published on our website with the date it was last updated.

Questions about this policy?

Contact WebQuick and we’ll help clarify how this applies to your service.