Accessibility Statement

1. Our commitment

WebQuick is committed to improving access to information and services for people with disability. Accessibility is treated as an ongoing design, content and technical responsibility rather than a one-time certification.

2. Accessibility standard

WebQuick aims to follow the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA where reasonably practicable.

The website has not been independently certified as fully conforming. Some content, integrations or third-party tools may not yet meet every success criterion.

3. Accessibility features

WebQuick aims to support accessibility through:

• Responsive layouts that adapt to desktop, tablet and mobile screens.
• Clear heading structure and meaningful page titles.
• Keyboard-accessible navigation and interactive controls.
• Visible focus states for links, buttons and form controls.
• Readable colour contrast and text sizing.
• Text alternatives for meaningful images where appropriate.
• Form labels, instructions and understandable error messages.
• Plain language and descriptive link text.
• Reduced reliance on colour alone to communicate meaning.

4. Browsers and assistive technology

The website is designed for current versions of major browsers and common assistive technologies. Older browsers, unusual device combinations or disabled browser features may provide a reduced experience.

Visitors who experience difficulty are encouraged to contact WebQuick so an alternative way to access the relevant information or service can be provided where reasonably possible.

5. Known limitations

Accessibility can be affected by:

• Third-party forms, maps, video players, social embeds or payment tools.
• Documents or images supplied by external parties.
• Legacy content that has not yet been remediated.
• Automated captions, translations or generated content that may contain errors.
• Temporary issues introduced during website updates.

WebQuick will prioritise material barriers reported by users and will seek practical improvements within its control.

6. Accessibility feedback

To report an accessibility barrier, include the page address, what you were trying to do, the issue encountered and, where comfortable, the browser or assistive technology being used.

Email hello@webquick.com.au or call 0415 383 909. WebQuick will aim to acknowledge accessibility feedback within two business days and provide a practical response or alternative format where reasonably possible.

7. Ongoing improvement

WebQuick reviews accessibility when designing components, publishing content and making significant website changes. Automated tools may assist testing, but manual review and user feedback are also important.

This statement will be updated as the website, standards and accessibility practices develop.

8. Alternative access

Where information on this website is not accessible to you, contact WebQuick and request the information in another reasonable format or ask to complete the relevant enquiry by phone or email.